Console Repair Q and A's
Whats the Service?
We are Fully Committed to offering you the best Console Repair Experience on the market.
Our aim is to make your Console Repair Experience as smooth and as hassle free as possible.
All our repairs are Guaranteed, for at least 3 months. You can pay for an extended Guarantee if you wish.
Free Return Recorded Delivery on all Consoles
We can even arrange to have it collected, if you contact us to arrange. There is a charge for this Service.
We offer a Free Inspection. You will not be charged just to look at the machine.
If it is repairable, we will go ahead and repair it for you. Our prices are set prices, as displayed. In the unlikely event that there are multiple problems with your console, you will be contacted first.
We do our best to work to a 3 Day Turn around time, which means door to door time of less than a week.
What do I have to do?
Fill out the on line form, and we will contact you about your console. Or feel free to send us your console. Dont forget to include your details! Click Here for our Address.
Its easy. We just need a few details about your console, and then we can contact you to arrange repair.
We will then inform you of what to do next.
If you don’t want us to contact you, you can just go ahead and send us your console.
If you do this, we just need the console itself, without leads / power supply’s etc, in a box, with your details on a piece of paper. We need your name, address, telephone number, email address, and problem description, put inside the box / jiffy bag, and then send to the address at the bottom of this page. We recommend taking it down to your local post office to send.
We will contact you by phone / email when we receive it.
You do not have to pay for the repair in advance. We will contact you after we have repaired the console, to take payment, and arrange dispatch.
If you wish to pay in advance, and get it out of the way, no problem. Please see Console payment details.
Delivery
We use Interlink Express Next Day Signed for Courier Service, for return delivery. They are extremely reliable, and allow us to keep our prices cheap. There is an extra charge for return delivery.
Return Delivery costs:
|
XBOX 360
PS3
Wii
PSP
NDS / Lite
|
£7.99
£7.99
£6.99
£4.99
£4.99
|
We can also arrange for a collection from you, for an extra £10, but we will need this payment in advance.
What does the Guarantee mean for me?
If your console has a recurrence of the same problem again, within the Guarantee period, we are obliged to re-repair for free. Please see Terms and Conditions
