XBOX One Blu Ray Laser Replacement
XBOX One Blu Ray Laser Replacement
Difficulty Level - Medium
Faulty Laser Symptoms
- XBOX One Not playing games
- XBOX One Games Not Installing
- XBOX One Games Freezing
XBOX One disc reading problems are very common, and CAN be fairly simple to fix. They account for about 50% of Xbox console repairs that we do, and the faults can be caused by either the laser unit itself, or the mechanics of the drive.
If you have to replace the laser, I'm going to give you a piece of advice; Don't buy just the laser unit on its own - buy the laser with the decking included. If you buy the laser on its own, you will have to remove the old laser and put your new laser onto your old decking. Now, this is ok if you're a pro, but if you're a beginner, then this is very tricky to get right. The PS4 is much easier in this regard, but for the XBOX One, save yourself a lot of hassle, and just buy the laser WITH the decking.
It is always prudent to start troubleshooting the mechanics first before you go out and spend money on a new laser, so a process of elimination is advised, and I'll talk you through the process.
This page is for laser replacements, so I strongly recommend that you go to the XBOX One Mechanical Problems page first, do your troubleshooting there first, and if you have no success, then come back here and try replacing the laser.
If your blu ray drive doesn't accept your discs, or if the drive makes a noise, then you are most likely looking at mechanical issues, so check that out and then come back.
If your games don't load at all, and you can't hear the disc spinning properly inside the drive (and you've already checked the mechanics) then replacing the laser is your next step. Check out the video below.
Xbox One Blu Ray Laser Replacement Video
STEP BY STEP
1. To remove the shell, first turn the console over on to its side, and remove the side grille panel. you may need a flat head screw driver to wedge it off.
2. Now slide out the Xbox one sync button, which sits underneath, against the edge of the faceplate.
3. With the side grille removed, you now need to get a large flat head screwdriver and separate the 2 halves of the console shell, by wedging the driver in between the 2 halves, which are joined together at the seam. Dig the driver in carefully but very firmly, and wedge a gap between the two.
4. Now turn the console around to the back, and you want to do the same, along several points across the length of the back of the console, and you should hear the console cover snapping open. This takes a bit of getting used to first time out, and you may have the feeling that you're going to wreck the plastic shell, but stick with it, and be firm.
5. The top half of the shell should now separate from the console, but will have the front faceplate attached to it still with a ribbon connector - so be careful. DON'T PULL IT OFF YET.
6. Turn the console back around to the front carefully, and locate the connector underneath the faceplate. You now need to push back the connector clip, and flip the cable over the connector, in order to remove it. It's definitely a bit tricky this step, so proceed with caution. If you ripped the cable, you're stuffed (and will have to buy a replacement faceplate)
7. Remove the top shell and faceplate.
8. Remove the 2 security torx T8 screws holding the bluetooth board, in the top left corner of the console. pull the board out of its plug.
9. At the other end of the bluetooth wire at the front of the console, unclip the connector from the RF board, using a small flat head driver, using a careful flicking motion to unclip it.
10. With a Security Torx T10 screwdriver, remove all of the 9 long black screws around the console.
11. Unclip the sound module from the cover, and leave dangling carefully for now.
12. You can now lift the metal console cover off, but be aware it is still connected to the motherboard underneath.
13. Locate the plug underneath the metal cover, in the top left hand corner, and pull the connector out of the motherboard.
14. You can now put this cover aside for now.
15. The blu ray drive can now be removed from the chassis, by pulling out the 2 plugs, (the red and yellow wires) at the top edge of the blu ray drive.
16. Put the console chassis aside, and leave the blu ray drive on the bench in front of you.
17. Pull off the black plastic drive holder.
18. Remove the 4 little drive cover screws, with a small cross head driver. Remove the cover.
19. Now you are inside the drive, you need to get to the laser, which is underneath the circuit board. Locate the 3 connectors which are inserted in to the circuit board. Flip up the 3 connectors one at a time, and pull out the cables.
20. Now remove the 3 little screws which are holding the circuit board in place, using a small cross head driver.
21. Pull the board out and leave it outside the drive, bearing in mind that the circuit board is attached to the drive by 2 wires. Be careful not to rip the wires off the board.
22. Remove the 3 screws holding the laser deck in place.
23. You can now pull out the laser deck from the drive.
24. You now have the laser including its deck out of the console, and can replace with a new one.
25. At this point, I recommend cleaning the laser eye first, using your Coldklene spray and some kitchen towel. Be careful not to scratch the laser eye, but give it a good clean. This can very often give your laser a new lease of life, and you should try this before spending money on a new laser!
ANOTHER QUICK WORD - You can buy the laser unit WITHOUT the decking, but take my advice on this - It is difficult to replace the laser unit on your decking, and will take up your time.
Instead, buy your new laser with the decking attached.
26. Put the laser decking back into the drive, and put the 3 screws back in place.
27. Position the circuit board back in place, and make sure the front of the board goes UNDERNEATH the black plastic lip at the front.
28. Put 3 connectors back in, and flip the connector grips in place.
29. Put the 3 screws back in to secure the board.
30. Now put the cover back on, and screw in the 4 screws.
31. Clip the black plastic drive holder back on to the drive.
32. Put the drive back into the chassis, and plug the 2 drive connectors back into the motherboard.
33. Make sure that the drive is fitted securely back into the chassis. If not, the cover will not go on properly.
34. Put the console metal cover back on, making sure you connect the bluetooth plug into the motherboard first, and then position the cover properly over the chassis, so that it feels snug.
35. Put all 9 black torx T10 screws back in.
36. Put the bluetooth board plug back in, and secure with the 2 torx T8 screws.
37. Clip the bluetooth wire back onto the RF board.
38. Clip the sound module back into place.
39. You can now put the console cover back on, BUT FIRST -
40. You need to remove the faceplate from the top half of the console cover first.
41. Locate the faceplate clips, which are attached to the cover. Unclip them all, and with a bit of 'cajoling' the faceplate will unclip from the cover.
42. Put the top cover back in to place. It should easily clip back on. Start from the back.
43. Now you can put the faceplate back on. First, put the connector into the RF board at the front, and push the connector grip back into place.
44. Now, locate the clips along your faceplate. Hook the BOTTOM of the faceplate onto the corresponding clips on the bottom of the shell, and hook on. Then you can do the same with the top of the faceplate, locating the clips along the top of the console shell. They should now clip in to place.
45. Put the Sync Button bezel back into place.
46. Put the side grille back on and clip down.